ICT-Governance-Framework-Application

A017 - Core Team Role Descriptions

Project: ICT Governance Framework Application
Document Type: Supporting Templates - Role Descriptions
Version: 1.0
Date: 2025-01-27
Owner: Project Manager, HR Manager

Role Description Template

[ROLE TITLE]

Project: ICT Governance Framework Application
Role Type: [Core Team/Extended Team/Consultant]
FTE Allocation: [X.X FTE]
Duration: [X months]
Reports To: [Role Title]
Location: [Office/Remote/Hybrid]

Role Purpose

[Brief description of the role’s primary purpose and contribution to project success]

Key Responsibilities

  1. [Primary responsibility 1]
  2. [Primary responsibility 2]
  3. [Primary responsibility 3]
  4. [Primary responsibility 4]
  5. [Primary responsibility 5]

Essential Requirements

Preferred Qualifications

Success Metrics

Core Team Role Descriptions

1. Project Manager

Project: ICT Governance Framework Application
Role Type: Core Team Lead
FTE Allocation: 1.0 FTE
Duration: 15 months
Reports To: Executive Sponsor
Location: Hybrid (3 days office, 2 days remote)

Role Purpose

Lead the overall delivery of the ICT Governance Framework project, ensuring successful completion within scope, timeline, and budget while achieving the $2.3M annual value target through effective project management and stakeholder coordination.

Key Responsibilities

  1. Project Leadership: Provide overall project leadership, direction, and accountability for successful delivery
  2. Stakeholder Management: Manage relationships with executive sponsors, steering committee, and key stakeholders
  3. Team Management: Lead and coordinate the core project team across all functional areas
  4. Risk and Issue Management: Identify, assess, and mitigate project risks and resolve issues
  5. Budget and Resource Management: Manage project budget, resources, and vendor relationships
  6. Quality Assurance: Ensure all deliverables meet quality standards and acceptance criteria
  7. Communication and Reporting: Provide regular project status updates and executive reporting
  8. Change Management: Oversee organizational change management and adoption activities

Essential Requirements

Preferred Qualifications

Success Metrics

2. Technical Lead

Project: ICT Governance Framework Application
Role Type: Core Team Lead
FTE Allocation: 1.0 FTE
Duration: 12 months
Reports To: Project Manager
Location: Hybrid (3 days office, 2 days remote)

Role Purpose

Lead the technical architecture, design, and development of the ICT Governance Framework platform, ensuring scalable, secure, and maintainable solutions that meet business requirements and technical standards.

Key Responsibilities

  1. Technical Architecture: Design and maintain the overall technical architecture for the governance platform
  2. Development Leadership: Lead and coordinate development teams and technical implementation
  3. Technology Standards: Establish and enforce technical standards, coding practices, and quality guidelines
  4. Integration Design: Design and oversee system integrations with existing enterprise systems
  5. Performance Optimization: Ensure platform performance, scalability, and reliability requirements are met
  6. Security Implementation: Collaborate with security architect to implement security controls and measures
  7. Technical Risk Management: Identify and mitigate technical risks and dependencies
  8. Vendor Management: Manage technical relationships with vendors and external development partners

Essential Requirements

Preferred Qualifications

Success Metrics

3. Business Analyst Lead

Project: ICT Governance Framework Application
Role Type: Core Team Lead
FTE Allocation: 0.8 FTE
Duration: 10 months
Reports To: Project Manager
Location: Hybrid (4 days office, 1 day remote)

Role Purpose

Lead business analysis activities, requirements management, and stakeholder engagement to ensure the ICT Governance Framework meets business needs and delivers expected value to the organization.

Key Responsibilities

  1. Requirements Management: Lead requirements elicitation, analysis, documentation, and validation
  2. Stakeholder Engagement: Facilitate stakeholder workshops, interviews, and requirements sessions
  3. Business Process Analysis: Analyze current and future state business processes and workflows
  4. Solution Design: Collaborate on solution design to ensure business requirements are met
  5. User Experience Design: Define user journeys, personas, and experience requirements
  6. Acceptance Criteria: Define and validate acceptance criteria for all deliverables
  7. Change Impact Assessment: Assess business impact of changes and requirements modifications
  8. Training and Documentation: Support development of user training and documentation

Essential Requirements

Preferred Qualifications

Success Metrics

4. Governance Consultant

Project: ICT Governance Framework Application
Role Type: Core Team Specialist
FTE Allocation: 0.6 FTE
Duration: 8 months
Reports To: Project Manager
Location: Hybrid (2 days office, 3 days remote)

Role Purpose

Provide expert guidance on IT governance frameworks, best practices, and compliance requirements to ensure the ICT Governance Framework aligns with industry standards and organizational needs.

Key Responsibilities

  1. Governance Framework Design: Design target governance operating model and framework structure
  2. Best Practices Implementation: Implement industry best practices and proven governance methodologies
  3. Compliance Guidance: Ensure framework meets regulatory and compliance requirements
  4. Policy Development: Develop governance policies, procedures, and standards
  5. Maturity Assessment: Conduct governance maturity assessments and gap analysis
  6. Training and Knowledge Transfer: Provide governance training and knowledge transfer to internal teams
  7. Audit Support: Support audit activities and compliance validation
  8. Continuous Improvement: Establish governance improvement and optimization processes

Essential Requirements

Preferred Qualifications

Success Metrics

5. Security Architect

Project: ICT Governance Framework Application
Role Type: Core Team Specialist
FTE Allocation: 0.6 FTE
Duration: 10 months
Reports To: Technical Lead
Location: Hybrid (3 days office, 2 days remote)

Role Purpose

Design and implement comprehensive security architecture for the ICT Governance Framework, ensuring robust security controls, compliance with security standards, and protection of sensitive governance data.

Key Responsibilities

  1. Security Architecture Design: Design comprehensive security architecture for the governance platform
  2. Security Controls Implementation: Implement security controls, access management, and data protection
  3. Threat Modeling: Conduct threat modeling and security risk assessments
  4. Compliance Assurance: Ensure compliance with security standards and regulatory requirements
  5. Identity and Access Management: Design and implement RBAC and identity management solutions
  6. Security Monitoring: Implement security monitoring, logging, and incident response capabilities
  7. Vulnerability Management: Establish vulnerability assessment and remediation processes
  8. Security Training: Provide security training and awareness to project team and users

Essential Requirements

Preferred Qualifications

Success Metrics

6. Data Architect

Project: ICT Governance Framework Application
Role Type: Core Team Specialist
FTE Allocation: 0.5 FTE
Duration: 8 months
Reports To: Technical Lead
Location: Remote with quarterly on-site visits

Role Purpose

Design and implement the data architecture, analytics capabilities, and reporting solutions for the ICT Governance Framework, enabling data-driven governance decisions and insights.

Key Responsibilities

  1. Data Architecture Design: Design comprehensive data architecture and data model for governance platform
  2. Analytics Implementation: Implement analytics capabilities and business intelligence solutions
  3. Data Integration: Design and implement data integration from various enterprise systems
  4. Reporting Solutions: Develop reporting and dashboard solutions for different stakeholder groups
  5. Data Governance: Establish data governance, quality, and lifecycle management processes
  6. Performance Optimization: Optimize data processing, storage, and retrieval performance
  7. Data Security: Implement data classification, protection, and privacy controls
  8. Predictive Analytics: Implement predictive analytics and machine learning capabilities

Essential Requirements

Preferred Qualifications

Success Metrics

7. DevOps Engineer

Project: ICT Governance Framework Application
Role Type: Core Team Specialist
FTE Allocation: 0.8 FTE
Duration: 12 months
Reports To: Technical Lead
Location: Hybrid (2 days office, 3 days remote)

Role Purpose

Design and implement the infrastructure, deployment pipelines, and operational capabilities for the ICT Governance Framework, ensuring reliable, scalable, and automated platform operations.

Key Responsibilities

  1. Infrastructure Design: Design and implement cloud infrastructure using Infrastructure as Code
  2. CI/CD Pipeline Development: Develop and maintain continuous integration and deployment pipelines
  3. Environment Management: Manage development, testing, staging, and production environments
  4. Monitoring and Alerting: Implement comprehensive monitoring, logging, and alerting solutions
  5. Automation: Automate deployment, configuration, and operational processes
  6. Performance Optimization: Monitor and optimize infrastructure and application performance
  7. Disaster Recovery: Implement backup, disaster recovery, and business continuity solutions
  8. Security Operations: Implement security controls and operational security measures

Essential Requirements

Preferred Qualifications

Success Metrics

8. Quality Assurance Lead

Project: ICT Governance Framework Application
Role Type: Core Team Specialist
FTE Allocation: 0.6 FTE
Duration: 10 months
Reports To: Project Manager
Location: Hybrid (3 days office, 2 days remote)

Role Purpose

Lead quality assurance activities, testing strategy, and validation processes to ensure the ICT Governance Framework meets all quality standards, requirements, and acceptance criteria.

Key Responsibilities

  1. Quality Strategy: Develop and implement comprehensive quality assurance strategy and testing approach
  2. Test Planning: Create detailed test plans, test cases, and testing procedures
  3. Test Execution: Execute functional, integration, performance, and user acceptance testing
  4. Test Automation: Implement automated testing frameworks and continuous testing processes
  5. Defect Management: Manage defect identification, tracking, and resolution processes
  6. Quality Metrics: Establish and monitor quality metrics and performance indicators
  7. User Acceptance Testing: Coordinate and support user acceptance testing activities
  8. Quality Training: Provide quality assurance training and support to project team

Essential Requirements

Preferred Qualifications

Success Metrics

9. Change Manager

Project: ICT Governance Framework Application
Role Type: Core Team Specialist
FTE Allocation: 0.5 FTE
Duration: 12 months
Reports To: Project Manager
Location: Hybrid (4 days office, 1 day remote)

Role Purpose

Lead organizational change management activities to ensure successful adoption of the ICT Governance Framework and minimize resistance to change while maximizing user engagement and value realization.

Key Responsibilities

  1. Change Strategy: Develop comprehensive change management strategy and approach
  2. Stakeholder Engagement: Engage stakeholders and build support for governance framework adoption
  3. Training Development: Develop training programs and materials for different user groups
  4. Communication Planning: Create and execute communication plans and campaigns
  5. Resistance Management: Identify and address resistance to change and adoption barriers
  6. Adoption Measurement: Measure and monitor adoption rates and change effectiveness
  7. Culture Change: Support organizational culture change toward governance excellence
  8. Sustainability Planning: Ensure long-term sustainability of governance practices

Essential Requirements

Preferred Qualifications

Success Metrics

10. Communications Specialist

Project: ICT Governance Framework Application
Role Type: Core Team Support
FTE Allocation: 0.4 FTE
Duration: 10 months
Reports To: Project Manager
Location: Remote with monthly on-site visits

Role Purpose

Develop and execute comprehensive communication strategies to ensure effective stakeholder engagement, project awareness, and successful adoption of the ICT Governance Framework.

Key Responsibilities

  1. Communication Strategy: Develop and implement comprehensive communication strategy and plans
  2. Content Development: Create communication content, materials, and documentation
  3. Stakeholder Communication: Manage ongoing communication with various stakeholder groups
  4. Documentation Management: Maintain project documentation and knowledge repositories
  5. Event Coordination: Coordinate project events, meetings, and presentations
  6. Digital Communication: Manage digital communication channels and platforms
  7. Brand and Messaging: Ensure consistent branding and messaging across all communications
  8. Feedback Collection: Collect and analyze stakeholder feedback and communication effectiveness

Essential Requirements

Preferred Qualifications

Success Metrics

11. Compliance Officer

Project: ICT Governance Framework Application
Role Type: Core Team Specialist
FTE Allocation: 0.3 FTE
Duration: 6 months
Reports To: Governance Consultant
Location: Remote with quarterly on-site visits

Role Purpose

Ensure the ICT Governance Framework meets all regulatory compliance requirements and supports ongoing compliance monitoring and reporting capabilities.

Key Responsibilities

  1. Compliance Assessment: Assess current compliance status and requirements
  2. Regulatory Mapping: Map regulatory requirements to governance framework capabilities
  3. Compliance Design: Design compliance monitoring and reporting capabilities
  4. Audit Support: Support internal and external audit activities
  5. Policy Development: Develop compliance policies and procedures
  6. Risk Assessment: Conduct compliance risk assessments and mitigation planning
  7. Training Support: Support compliance training and awareness activities
  8. Monitoring Implementation: Implement ongoing compliance monitoring processes

Essential Requirements

Preferred Qualifications

Success Metrics

12. Resource Coordinator

Project: ICT Governance Framework Application
Role Type: Core Team Support
FTE Allocation: 0.3 FTE
Duration: 15 months
Reports To: Project Manager
Location: Hybrid (2 days office, 3 days remote)

Role Purpose

Coordinate project resources, scheduling, and logistics to ensure optimal resource utilization and project execution efficiency across all project activities and team members.

Key Responsibilities

  1. Resource Planning: Plan and coordinate resource allocation across project activities
  2. Schedule Management: Maintain project schedules and coordinate team member availability
  3. Meeting Coordination: Schedule and coordinate project meetings, workshops, and events
  4. Logistics Management: Manage project logistics, facilities, and administrative support
  5. Vendor Coordination: Coordinate with external vendors and service providers
  6. Budget Tracking: Support budget tracking and resource cost management
  7. Reporting Support: Support project reporting and administrative activities
  8. Team Support: Provide administrative and coordination support to project team

Essential Requirements

Preferred Qualifications

Success Metrics

Role Assignment Process

1. Role Prioritization

Immediate Priority (Week 1):

High Priority (Week 2):

Standard Priority (Weeks 3-4):

2. Selection Criteria Weighting

3. Approval Process

  1. Initial Screening: HR Manager and Resource Manager
  2. Technical Assessment: Relevant technical leads and subject matter experts
  3. Final Interview: Project Manager and Executive Sponsor
  4. Reference Check: HR Manager
  5. Final Approval: Executive Sponsor

Document Control:

These detailed role descriptions provide the foundation for successful recruitment and assignment of core team members, ensuring clear expectations and optimal team composition for project success.

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