ICT-Governance-Framework-Application

BABOK: Solution Evaluation Plan

Metadata

| Field | Value | |—|—| | Owner | BA Lead | | Version | 1.0 | | Status | Draft | | Last Updated | 2025-08-08 |

Purpose

Evaluate solution performance and recommend improvements.

Scope

ICT governance solution components and integrations.

Roles & RACI

| Role | R | A | C | I | |—|:–:|:–:|:–:|:–:| | BA Lead | X | X | | | | QA Lead | | | X | | | Product Owner | | | X | | | PM | | | X | | | Stakeholders | | | | X |

Inputs

• KPIs, Quality metrics, Defects, User feedback, Analytics

Process

1. Define evaluation criteria and data sources
2. Collect and analyze performance data
3. Identify gaps and improvement options
4. Recommend changes and track outcomes

Outputs

• Evaluation report, improvement backlog

Metrics

• KPI attainment, defect density trend, adoption/usage

Standards Crosswalk

| Standard | Mapping | |—|—| | BABOK | Solution Evaluation | | PMBOK | Monitor & Control, Quality Management | | DMBOK | Data Quality, Analytics |

Compliance Checklist

• Criteria and data sources defined
• Improvement tracking established

Version History

| Version | Date | Author | Notes | |—|—|—|—| | 1.0 | 2025-08-08 | BA Lead | Initial draft |

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