ICT-Governance-Framework-Application

ICT Governance Framework - Milestone List

Project: ICT Governance Framework Application
Document Type: Planning Artifacts - Milestone List
Version: 1.0
Prepared by: ICT Governance Project Team
Date: August 8, 2025

Executive Summary

This document defines the key milestones for the ICT Governance Framework project, establishing critical achievement points that mark significant progress toward the $2.3M annual value delivery. Each milestone represents a major deliverable completion, phase transition, or critical decision point that enables stakeholder visibility, project control, and risk management throughout the 15-month implementation.

Total Project Milestones: 15 major milestones Project Duration: 65 weeks Critical Success Gates: 5 phase gates

Milestone Management Approach

Milestone Definition Criteria

Milestone Categories

  1. Phase Completion Milestones: Mark completion of major project phases
  2. Deliverable Milestones: Completion of significant project deliverables
  3. Decision Gates: Key approval and authorization points
  4. Integration Points: Completion of major integration activities
  5. Validation Milestones: Successful completion of testing and validation

Milestone Management Process

PROJECT MILESTONE SUMMARY

Milestone ID Milestone Name Planned Date Category Critical Path Phase
M1 Project Foundation Complete Week 2 Deliverable Yes Initiation
M2 Stakeholder Engagement Established Week 3 Deliverable Yes Initiation
M3 Project Charter Approved Week 4 Decision Gate Yes Initiation
M4 Current State Assessment Complete Week 8 Deliverable Yes Analysis
M5 Requirements Baseline Established Week 10 Decision Gate Yes Analysis
M6 Solution Architecture Approved Week 12 Decision Gate Yes Analysis
M7 Analysis Phase Complete Week 12 Phase Gate Yes Analysis
M8 Core Platform Development Complete Week 25 Deliverable Yes Development
M9 Quality Assurance Validation Complete Week 30 Validation Yes Development
M10 Development Phase Complete Week 32 Phase Gate Yes Development
M11 Production Infrastructure Ready Week 35 Deliverable Yes Deployment
M12 Pilot Program Complete Week 38 Validation Yes Deployment
M13 Production Deployment Successful Week 40 Deliverable Yes Deployment
M14 Deployment Phase Complete Week 40 Phase Gate Yes Deployment
M15 Project Complete Week 43 Project End Yes Closure

DETAILED MILESTONE SPECIFICATIONS

M1: Project Foundation Complete

Acceptance Criteria:

  1. ✅ Project scope and objectives clearly defined and documented
  2. ✅ Business case completed with ROI analysis showing 94% return
  3. ✅ Key stakeholders identified and initial engagement completed
  4. ✅ Success criteria and KPIs established and validated
  5. ✅ Strategic alignment confirmed with organizational objectives
  6. ✅ Governance requirements mapped to business goals
  7. ✅ Regulatory and compliance requirements identified
  8. ✅ Strategic fit validated by executive sponsors

Deliverables:

Validation Methods:

Dependencies:

Risks:

M2: Stakeholder Engagement Established

Acceptance Criteria:

  1. ✅ All project stakeholders identified and categorized
  2. ✅ Stakeholder influence and interest analysis completed
  3. ✅ Engagement strategies developed for each stakeholder group
  4. ✅ Communication plan established with defined channels and frequency
  5. ✅ Collaboration platforms configured and accessible
  6. ✅ Communication templates and standards created
  7. ✅ Feedback and escalation mechanisms implemented
  8. ✅ Initial stakeholder buy-in achieved for project approach

Deliverables:

Validation Methods:

Dependencies:

Risks:

M3: Project Charter Approved

Acceptance Criteria:

  1. ✅ Project charter document completed with all required sections
  2. ✅ Project team roles and responsibilities defined (RACI matrix)
  3. ✅ Working agreements and protocols established
  4. ✅ Team orientation and initial training completed
  5. ✅ Project governance structure established
  6. ✅ Formal charter approval by executive sponsor
  7. ✅ Project authorization granted for Phase 2 activities
  8. ✅ Initial project budget allocation confirmed

Deliverables:

Validation Methods:

Dependencies:

Risks:

M4: Current State Assessment Complete

Acceptance Criteria:

  1. ✅ Current governance practices evaluated against industry standards
  2. ✅ Governance maturity assessment completed using COBIT 2019 framework
  3. ✅ Governance gaps identified with priority rankings
  4. ✅ Current state architecture documented and validated
  5. ✅ Technology asset inventory completed with accuracy verification
  6. ✅ IT architecture assessment finalized with integration analysis
  7. ✅ Performance and scalability analysis completed
  8. ✅ Current state baseline established for transformation planning

Deliverables:

Validation Methods:

Dependencies:

Risks:

M5: Requirements Baseline Established

Acceptance Criteria:

  1. ✅ Stakeholder requirements gathered from all key user groups
  2. ✅ Functional and non-functional requirements defined and documented
  3. ✅ Requirements prioritized using MoSCoW methodology
  4. ✅ Requirements conflicts resolved through stakeholder consensus
  5. ✅ Requirements documentation completed and reviewed
  6. ✅ Regulatory compliance requirements mapped to system features
  7. ✅ Requirements traceability matrix established
  8. ✅ Formal baseline approval by stakeholder committee

Deliverables:

Validation Methods:

Dependencies:

Risks:

M6: Solution Architecture Approved

Acceptance Criteria:

  1. ✅ Target governance operating model designed and validated
  2. ✅ Governance processes and workflows defined with stakeholder approval
  3. ✅ Governance roles and responsibility matrix completed
  4. ✅ Governance policies and procedures developed
  5. ✅ System architecture and components designed with technical review
  6. ✅ Data model and information architecture completed
  7. ✅ Architecture review board approval obtained
  8. ✅ Technical feasibility and scalability validated

Deliverables:

Validation Methods:

Dependencies:

Risks:

M7: Analysis Phase Complete

Acceptance Criteria:

  1. ✅ All Phase 2 deliverables completed and approved
  2. ✅ Requirements and architecture documents baselined
  3. ✅ Stakeholder approval obtained for solution approach
  4. ✅ Phase gate review completed successfully
  5. ✅ Budget and schedule validation for development phase
  6. ✅ Risk assessment updated with development phase risks
  7. ✅ Team readiness confirmed for development activities
  8. ✅ Formal authorization granted for Phase 3 activities

Deliverables:

Validation Methods:

Dependencies:

Risks:

M8: Core Platform Development Complete

Acceptance Criteria:

  1. ✅ Governance workflow engine developed and unit tested
  2. ✅ User management and access control implemented
  3. ✅ Document and policy management system completed
  4. ✅ Communication and notification features functional
  5. ✅ Data collection and processing capabilities implemented
  6. ✅ Dashboard and visualization components completed
  7. ✅ Reporting functions developed and tested
  8. ✅ Core platform integration tested successfully

Deliverables:

Validation Methods:

Dependencies:

Risks:

M9: Quality Assurance Validation Complete

Acceptance Criteria:

  1. ✅ Testing strategy and plans executed successfully
  2. ✅ Test cases covering all functional requirements completed
  3. ✅ Unit and integration testing passed with acceptable defect rate
  4. ✅ System and end-to-end testing validated all workflows
  5. ✅ User acceptance testing completed with stakeholder approval
  6. ✅ Performance and security testing passed all requirements
  7. ✅ Defect resolution completed for all critical and high issues
  8. ✅ Quality gates passed for production readiness

Deliverables:

Validation Methods:

Dependencies:

Risks:

M10: Development Phase Complete

Acceptance Criteria:

  1. ✅ All development deliverables completed and validated
  2. ✅ Quality assurance certification obtained
  3. ✅ System integration testing passed successfully
  4. ✅ Final system validation completed
  5. ✅ Production readiness assessment passed
  6. ✅ Phase gate review approved by steering committee
  7. ✅ Deployment phase budget and resources confirmed
  8. ✅ Formal authorization granted for deployment activities

Deliverables:

Validation Methods:

Dependencies:

Risks:

M11: Production Infrastructure Ready

Acceptance Criteria:

  1. ✅ Production infrastructure provisioned and configured
  2. ✅ Software installation and configuration completed
  3. ✅ Security controls implemented and validated
  4. ✅ Infrastructure testing passed all performance benchmarks
  5. ✅ Data migration procedures prepared and tested
  6. ✅ Backup and recovery systems operational
  7. ✅ Monitoring and alerting systems configured
  8. ✅ Infrastructure readiness certification obtained

Deliverables:

Validation Methods:

Dependencies:

Risks:

M12: Pilot Program Complete

Acceptance Criteria:

  1. ✅ Pilot program planned and executed successfully
  2. ✅ Pilot user group trained and onboarded
  3. ✅ System functionality validated in production environment
  4. ✅ User feedback collected and analyzed
  5. ✅ Performance metrics captured and evaluated
  6. ✅ Issues identified and resolved or documented
  7. ✅ Pilot success criteria met or exceeded
  8. ✅ Go/no-go decision made for full production rollout

Deliverables:

Validation Methods:

Dependencies:

Risks:

M13: Production Deployment Successful

Acceptance Criteria:

  1. ✅ Production deployment executed without critical issues
  2. ✅ All user groups successfully trained and onboarded
  3. ✅ Go-live support provided and issues resolved
  4. ✅ System performance validated under full load
  5. ✅ User adoption metrics meet established targets
  6. ✅ Business processes operating smoothly with new system
  7. ✅ Production monitoring confirms system stability
  8. ✅ Stakeholder acceptance of production system obtained

Deliverables:

Validation Methods:

Dependencies:

Risks:

M14: Deployment Phase Complete

Acceptance Criteria:

  1. ✅ All deployment deliverables completed and validated
  2. ✅ Production system operational and stable
  3. ✅ User feedback collection and analysis completed
  4. ✅ System performance validation under full operations
  5. ✅ Phase gate review completed successfully
  6. ✅ Closure phase activities planned and resourced
  7. ✅ Knowledge transfer preparations completed
  8. ✅ Formal authorization granted for project closure activities

Deliverables:

Validation Methods:

Dependencies:

Risks:

M15: Project Complete

Acceptance Criteria:

  1. ✅ All project deliverables validated and accepted
  2. ✅ Project success criteria achieved and documented
  3. ✅ Business value and ROI validated against original projections
  4. ✅ Stakeholder satisfaction confirmed through assessment
  5. ✅ Lessons learned documented and shared
  6. ✅ Operational knowledge transfer completed successfully
  7. ✅ Project documentation archived and accessible
  8. ✅ Formal project closure and stakeholder sign-off obtained

Deliverables:

Validation Methods:

Dependencies:

Risks:

Milestone Management and Control

Milestone Tracking Methods

  1. Progress Monitoring: Weekly tracking of activities leading to milestone completion
  2. Earned Value Analysis: Measurement of milestone progress against planned schedule
  3. Risk Assessment: Regular evaluation of risks to milestone achievement
  4. Stakeholder Communication: Milestone status reporting to all stakeholders
  5. Quality Gates: Validation of milestone completion criteria before approval

Milestone Review Process

  1. Pre-Review Assessment: Validation of milestone completion criteria
  2. Stakeholder Review: Formal review with relevant stakeholders
  3. Approval Decision: Go/no-go decision for subsequent activities
  4. Lessons Learned: Capture insights for future milestone achievement
  5. Communication: Update all stakeholders on milestone status

Milestone Risk Management

Milestone Success Metrics

Integration with Project Management

Schedule Integration

Budget Integration

Quality Integration

Risk Integration

Stakeholder Communication

Milestone Reporting

Communication Frequency

Conclusion

The ICT Governance Framework milestone list provides a comprehensive roadmap for project success, establishing 15 critical achievement points that ensure stakeholder visibility, project control, and systematic progress toward the $2.3M annual value delivery. Each milestone represents a significant step forward in the governance transformation journey.

Key Milestone Success Factors:

The milestone framework enables systematic project control and stakeholder confidence while ensuring successful delivery of the ICT Governance Framework within the planned timeline and budget constraints.

Document Control:

These milestones provide the critical checkpoints for project success, enabling effective control and stakeholder management throughout the ICT Governance Framework transformation.

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