ICT-Governance-Framework-Application

ICT Governance Framework - Work Breakdown Structure (WBS)

Project: ICT Governance Framework Application
Document Type: Planning Artifacts - Work Breakdown Structure
Version: 1.0
Prepared by: ICT Governance Project Team
Date: August 8, 2025

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Executive Summary

This Work Breakdown Structure (WBS) provides a comprehensive hierarchical decomposition of the ICT Governance Framework project deliverables and work components. The WBS serves as the foundation for project planning, resource allocation, cost estimation, and progress tracking.

Project Investment: $1.275M Year 1

Expected Value: $2.3M Annual

Project Duration: 15 months

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WBS Structure Overview

The ICT Governance Framework WBS is organized into 5 major phases with multiple work packages and activities. Each element is uniquely identified with a WBS code for easy reference and tracking.

WBS Numbering Convention

• Level 1: Project (1.0)
• Level 2: Phase (1.1, 1.2, 1.3, etc.)
• Level 3: Work Package (1.1.1, 1.1.2, etc.)
• Level 4: Activity (1.1.1.1, 1.1.1.2, etc.)
• Level 5: Task (1.1.1.1.1, 1.1.1.1.2, etc.)

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🏗️ 1.0 ICT Governance Framework Project

1.1 Project Initiation Phase

Duration: 4 weeks | Budget: $95,000

1.1.1 Project Charter and Foundation

• 1.1.1.1 Develop Project Charter
  • 1.1.1.1.1 Define project scope and objectives
  • 1.1.1.1.2 Establish business case and value proposition
  • 1.1.1.1.3 Identify key stakeholders and sponsors
  • 1.1.1.1.4 Define success criteria and KPIs
• 1.1.1.2 Strategic Alignment Analysis
  • 1.1.1.2.1 Analyze organizational strategic objectives
  • 1.1.1.2.2 Map governance requirements to business goals
  • 1.1.1.2.3 Identify regulatory and compliance requirements
  • 1.1.1.2.4 Validate strategic fit and priority

1.1.2 Stakeholder Engagement and Communication

• 1.1.2.1 Stakeholder Analysis and Register
  • 1.1.2.1.1 Identify all project stakeholders
  • 1.1.2.1.2 Analyze stakeholder influence and interest
  • 1.1.2.1.3 Develop stakeholder engagement strategies
  • 1.1.2.1.4 Create stakeholder register and communication plan
• 1.1.2.2 Communication Infrastructure Setup
  • 1.1.2.2.1 Establish communication channels and protocols
  • 1.1.2.2.2 Set up collaboration platforms and tools
  • 1.1.2.2.3 Create communication templates and standards
  • 1.1.2.2.4 Implement feedback and escalation mechanisms

1.1.3 Project Team Formation and Setup

• 1.1.3.1 Team Assembly and Organization
  • 1.1.3.1.1 Recruit and assign core team members
  • 1.1.3.1.2 Define roles, responsibilities, and RACI matrix
  • 1.1.3.1.3 Establish team working agreements and protocols
  • 1.1.3.1.4 Conduct team orientation and training
• 1.1.3.2 Project Infrastructure Development
  • 1.1.3.2.1 Set up project management tools and systems
  • 1.1.3.2.2 Establish document repositories and version control
  • 1.1.3.2.3 Configure reporting and dashboard systems
  • 1.1.3.2.4 Implement project governance and control processes

1.1.4 Initial Risk and Quality Planning

• 1.1.4.1 Risk Management Foundation
  • 1.1.4.1.1 Identify initial project risks and assumptions
  • 1.1.4.1.2 Develop risk management plan and procedures
  • 1.1.4.1.3 Establish risk monitoring and reporting systems
  • 1.1.4.1.4 Create contingency and mitigation strategies
• 1.1.4.2 Quality Management Planning
  • 1.1.4.2.1 Define quality standards and acceptance criteria
  • 1.1.4.2.2 Establish quality assurance processes and checkpoints
  • 1.1.4.2.3 Create quality control and testing procedures
  • 1.1.4.2.4 Implement continuous improvement mechanisms

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1.2 Analysis and Design Phase

Duration: 8 weeks | Budget: $255,000

1.2.1 Current State Assessment

• 1.2.1.1 Governance Maturity Assessment
  • 1.2.1.1.1 Evaluate current governance practices and processes
  • 1.2.1.1.2 Assess governance maturity against industry standards
  • 1.2.1.1.3 Identify governance gaps and improvement opportunities
  • 1.2.1.1.4 Document current state governance architecture
• 1.2.1.2 Technology and Infrastructure Analysis
  • 1.2.1.2.1 Inventory existing technology assets and systems
  • 1.2.1.2.2 Assess current IT architecture and capabilities
  • 1.2.1.2.3 Evaluate integration requirements and constraints
  • 1.2.1.2.4 Analyze performance and scalability requirements

1.2.2 Requirements Analysis and Documentation

• 1.2.2.1 Business Requirements Definition
  • 1.2.2.1.1 Gather stakeholder requirements and expectations
  • 1.2.2.1.2 Define functional and non-functional requirements
  • 1.2.2.1.3 Prioritize requirements and resolve conflicts
  • 1.2.2.1.4 Create comprehensive requirements documentation
• 1.2.2.2 Compliance and Regulatory Requirements
  • 1.2.2.2.1 Identify applicable regulatory frameworks
  • 1.2.2.2.2 Map compliance requirements to system features
  • 1.2.2.2.3 Define audit and reporting requirements
  • 1.2.2.2.4 Establish compliance validation criteria

1.2.3 Solution Architecture and Design

• 1.2.3.1 Governance Framework Design
  • 1.2.3.1.1 Design target governance operating model
  • 1.2.3.1.2 Define governance processes and workflows
  • 1.2.3.1.3 Create governance roles and responsibility matrix
  • 1.2.3.1.4 Develop governance policies and procedures
• 1.2.3.2 Technical Architecture Design
  • 1.2.3.2.1 Design system architecture and components
  • 1.2.3.2.2 Define data model and information architecture
  • 1.2.3.2.3 Create integration and interface specifications
  • 1.2.3.2.4 Design security and access control framework

1.2.4 User Experience and Interface Design

• 1.2.4.1 User Experience Research and Design
  • 1.2.4.1.1 Conduct user research and persona analysis
  • 1.2.4.1.2 Design user journeys and interaction flows
  • 1.2.4.1.3 Create wireframes and user interface mockups
  • 1.2.4.1.4 Develop usability testing plan and criteria
• 1.2.4.2 Dashboard and Reporting Design
  • 1.2.4.2.1 Design executive and operational dashboards
  • 1.2.4.2.2 Create standard report templates and formats
  • 1.2.4.2.3 Define KPI and metrics visualization approach
  • 1.2.4.2.4 Develop self-service analytics capabilities

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1.3 Development and Implementation Phase

Duration: 20 weeks | Budget: $510,000

1.3.1 Platform Development

• 1.3.1.1 Core Platform Development
  • 1.3.1.1.1 Develop governance workflow engine
  • 1.3.1.1.2 Implement user management and access control
  • 1.3.1.1.3 Create document and policy management system
  • 1.3.1.1.4 Build notification and communication features
• 1.3.1.2 Analytics and Reporting Development
  • 1.3.1.2.1 Develop data collection and processing capabilities
  • 1.3.1.2.2 Implement dashboard and visualization features
  • 1.3.1.2.3 Create standard and custom reporting functions
  • 1.3.1.2.4 Build predictive analytics and insights engine

1.3.2 Integration and Connectivity

• 1.3.2.1 System Integration Development
  • 1.3.2.1.1 Develop API and integration framework
  • 1.3.2.1.2 Implement enterprise system connectors
  • 1.3.2.1.3 Create data synchronization and management
  • 1.3.2.1.4 Build monitoring and health check capabilities
• 1.3.2.2 Third-Party Tool Integration
  • 1.3.2.2.1 Integrate with existing governance tools
  • 1.3.2.2.2 Connect to compliance and audit systems
  • 1.3.2.2.3 Implement identity and access management integration
  • 1.3.2.2.4 Establish monitoring and alerting integrations

1.3.3 Quality Assurance and Testing

• 1.3.3.1 Testing Strategy and Planning
  • 1.3.3.1.1 Develop comprehensive testing strategy
  • 1.3.3.1.2 Create test plans and test case specifications
  • 1.3.3.1.3 Set up testing environments and data
  • 1.3.3.1.4 Establish testing tools and automation framework
• 1.3.3.2 Testing Execution and Validation
  • 1.3.3.2.1 Execute unit and integration testing
  • 1.3.3.2.2 Perform system and end-to-end testing
  • 1.3.3.2.3 Conduct user acceptance and usability testing
  • 1.3.3.2.4 Validate performance and security requirements

1.3.4 Documentation and Training Materials

• 1.3.4.1 Technical Documentation
  • 1.3.4.1.1 Create system architecture documentation
  • 1.3.4.1.2 Develop API and integration documentation
  • 1.3.4.1.3 Write deployment and operations manuals
  • 1.3.4.1.4 Create troubleshooting and support guides
• 1.3.4.2 User Documentation and Training
  • 1.3.4.2.1 Develop user manuals and quick reference guides
  • 1.3.4.2.2 Create training materials and course content
  • 1.3.4.2.3 Produce video tutorials and online resources
  • 1.3.4.2.4 Build knowledge base and FAQ resources

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1.4 Deployment and Rollout Phase

Duration: 8 weeks | Budget: $255,000

1.4.1 Infrastructure Preparation and Setup

• 1.4.1.1 Production Environment Setup
  • 1.4.1.1.1 Provision and configure production infrastructure
  • 1.4.1.1.2 Install and configure software components
  • 1.4.1.1.3 Implement security controls and monitoring
  • 1.4.1.1.4 Conduct infrastructure testing and validation
• 1.4.1.2 Data Migration and Setup
  • 1.4.1.2.1 Prepare and validate data migration procedures
  • 1.4.1.2.2 Execute data migration and transformation
  • 1.4.1.2.3 Validate data integrity and completeness
  • 1.4.1.2.4 Implement data backup and recovery procedures

1.4.2 Pilot Implementation

• 1.4.2.1 Pilot Program Planning and Setup
  • 1.4.2.1.1 Select pilot user groups and use cases
  • 1.4.2.1.2 Prepare pilot environment and configuration
  • 1.4.2.1.3 Conduct pilot user training and preparation
  • 1.4.2.1.4 Establish pilot success criteria and metrics
• 1.4.2.2 Pilot Execution and Evaluation
  • 1.4.2.2.1 Execute pilot deployment and monitoring
  • 1.4.2.2.2 Collect and analyze pilot feedback and metrics
  • 1.4.2.2.3 Identify and resolve issues and improvements
  • 1.4.2.2.4 Validate pilot success and readiness for rollout

1.4.3 Production Deployment

• 1.4.3.1 Phased Rollout Execution
  • 1.4.3.1.1 Execute Phase 1 deployment (critical functions)
  • 1.4.3.1.2 Execute Phase 2 deployment (extended features)
  • 1.4.3.1.3 Execute Phase 3 deployment (full functionality)
  • 1.4.3.1.4 Monitor and validate each phase deployment
• 1.4.3.2 User Onboarding and Training
  • 1.4.3.2.1 Conduct user training programs and workshops
  • 1.4.3.2.2 Provide individual and group coaching support
  • 1.4.3.2.3 Deliver change management and adoption activities
  • 1.4.3.2.4 Establish ongoing support and help desk services

1.4.4 Go-Live Support and Stabilization

• 1.4.4.1 Go-Live Operations Support
  • 1.4.4.1.1 Provide 24/7 go-live support coverage
  • 1.4.4.1.2 Monitor system performance and user adoption
  • 1.4.4.1.3 Rapidly resolve issues and provide user support
  • 1.4.4.1.4 Collect and analyze go-live feedback and metrics
• 1.4.4.2 System Stabilization and Optimization
  • 1.4.4.2.1 Optimize system performance and configuration
  • 1.4.4.2.2 Fine-tune workflows and user experiences
  • 1.4.4.2.3 Implement minor enhancements and fixes
  • 1.4.4.2.4 Validate system stability and user satisfaction

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1.5 Project Closure and Transition Phase

Duration: 3 weeks | Budget: $160,000

1.5.1 Project Completion and Validation

• 1.5.1.1 Deliverable Validation and Acceptance
  • 1.5.1.1.1 Validate all project deliverables and outcomes
  • 1.5.1.1.2 Obtain formal acceptance from stakeholders
  • 1.5.1.1.3 Complete final testing and quality assurance
  • 1.5.1.1.4 Document final project status and metrics
• 1.5.1.2 Success Criteria Validation
  • 1.5.1.2.1 Measure achievement against success criteria
  • 1.5.1.2.2 Validate business value and ROI realization
  • 1.5.1.2.3 Assess stakeholder satisfaction and feedback
  • 1.5.1.2.4 Document lessons learned and best practices

1.5.2 Knowledge Transfer and Documentation

• 1.5.2.1 Operational Knowledge Transfer
  • 1.5.2.1.1 Transfer operational knowledge to support teams
  • 1.5.2.1.2 Conduct handover sessions and documentation review
  • 1.5.2.1.3 Validate support team readiness and capabilities
  • 1.5.2.1.4 Establish ongoing support and maintenance procedures
• 1.5.2.2 Final Documentation and Archives
  • 1.5.2.2.1 Complete all project documentation and records
  • 1.5.2.2.2 Archive project artifacts and deliverables
  • 1.5.2.2.3 Create project summary and executive report
  • 1.5.2.2.4 Document recommendations for future enhancements

1.5.3 Resource Transition and Team Dissolution

• 1.5.3.1 Team Resource Transition
  • 1.5.3.1.1 Transition team members to new assignments
  • 1.5.3.1.2 Conduct team recognition and appreciation activities
  • 1.5.3.1.3 Complete individual performance evaluations
  • 1.5.3.1.4 Document team member contributions and achievements
• 1.5.3.2 Contract and Vendor Closure
  • 1.5.3.2.1 Complete vendor contract obligations and closure
  • 1.5.3.2.2 Conduct vendor performance evaluation and feedback
  • 1.5.3.2.3 Process final invoices and financial reconciliation
  • 1.5.3.2.4 Document vendor relationships and recommendations

1.5.4 Business Value Realization Planning

• 1.5.4.1 Value Tracking and Measurement Setup
  • 1.5.4.1.1 Establish ongoing value measurement procedures
  • 1.5.4.1.2 Set up KPI monitoring and reporting systems
  • 1.5.4.1.3 Define success metrics and target achievement timelines
  • 1.5.4.1.4 Create value realization dashboard and reporting
• 1.5.4.2 Continuous Improvement Planning
  • 1.5.4.2.1 Develop continuous improvement framework
  • 1.5.4.2.2 Establish governance enhancement procedures
  • 1.5.4.2.3 Plan future capability development and expansion
  • 1.5.4.2.4 Create roadmap for ongoing governance evolution

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Cross-Cutting Work Packages

1.6 Project Management and Governance

Duration: 15 months (parallel) | Budget: Allocated across phases

1.6.1 Project Management Activities

• 1.6.1.1 Project Planning and Scheduling
• 1.6.1.2 Resource Management and Coordination
• 1.6.1.3 Progress Monitoring and Reporting
• 1.6.1.4 Stakeholder Communication and Engagement

1.6.2 Risk and Issue Management

• 1.6.2.1 Risk Identification and Assessment
• 1.6.2.2 Risk Mitigation and Contingency Planning
• 1.6.2.3 Issue Resolution and Escalation
• 1.6.2.4 Risk and Issue Reporting and Communication

1.6.3 Quality Assurance and Control

• 1.6.3.1 Quality Planning and Standards Definition
• 1.6.3.2 Quality Assurance Process Implementation
• 1.6.3.3 Quality Control and Testing Oversight
• 1.6.3.4 Quality Metrics and Improvement Activities

1.6.4 Change Management

• 1.6.4.1 Change Impact Assessment and Planning
• 1.6.4.2 Stakeholder Engagement and Communication
• 1.6.4.3 Training and Capability Development
• 1.6.4.4 Adoption Support and Reinforcement

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WBS Summary Statistics

Project Totals

• Total Work Packages: 20 major work packages
• Total Activities: 80 detailed activities
• Total Tasks: 320+ individual tasks
• Project Duration: 15 months (65 weeks)
• Total Budget: $1,275,000

Phase Distribution

| Phase | Duration | Budget | % of Total | |——-|———-|———|————| | Initiation | 4 weeks | $95,000 | 7.5% | | Analysis & Design | 8 weeks | $255,000 | 20.0% | | Development & Implementation | 20 weeks | $510,000 | 40.0% | | Deployment & Rollout | 8 weeks | $255,000 | 20.0% | | Closure & Transition | 3 weeks | $160,000 | 12.5% |

Resource Allocation Summary

• Project Management: 15% of total effort (cross-cutting)
• Technical Development: 35% of total effort
• Business Analysis: 20% of total effort
• Quality Assurance: 15% of total effort
• Change Management: 15% of total effort

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WBS Usage Guidelines

Planning and Estimation

• Use WBS elements for detailed effort estimation
• Map resource requirements to specific work packages
• Establish dependencies between WBS elements
• Create detailed project schedule based on WBS structure

Progress Tracking and Control

• Monitor progress at activity and task levels
• Report status using WBS hierarchy for clarity
• Identify critical path and potential bottlenecks
• Implement earned value management using WBS baseline

Resource Management

• Assign resources to specific WBS elements
• Track resource utilization across work packages
• Identify resource conflicts and optimization opportunities
• Plan resource transitions between phases

Risk and Issue Management

• Associate risks with specific WBS elements
• Track risk impact across related work packages
• Implement mitigation activities within WBS structure
• Monitor risk resolution effectiveness by WBS component

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Integration with Project Management

Dependencies and Relationships

• Predecessor Dependencies: Clearly defined between work packages
• Resource Dependencies: Shared resources across multiple activities
• Technical Dependencies: System integration and data flow requirements
• Business Dependencies: Stakeholder availability and decision points

Critical Success Factors

• Stakeholder Engagement: Active participation throughout all phases
• Technical Excellence: Robust architecture and quality development
• Change Management: Effective adoption and organizational transformation
• Risk Management: Proactive identification and mitigation of project risks

Value Realization Alignment

• Phase 1-2: Foundation for $2.3M annual value (governance processes)
• Phase 3: Core value delivery ($1.8M annual savings from efficiency gains)
• Phase 4: Full value realization ($2.3M annual value achievement)
• Phase 5: Sustainable value and continuous improvement framework

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Conclusion

This Work Breakdown Structure provides a comprehensive framework for managing the ICT Governance Framework project, ensuring systematic delivery of all project objectives while maintaining clear accountability and control. The hierarchical structure enables effective planning, resource allocation, progress tracking, and successful achievement of the $2.3M annual value proposition.

The WBS serves as the foundation for all project planning and control activities, ensuring systematic and successful delivery of the ICT Governance Framework transformation initiative.

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Document Control:

• Integration: Project Schedule, Resource Management Plan, Cost Management Plan
• Dependencies: Requirements Specification, Architecture Design, Risk Management Plan
• Review Cycle: Updated as needed during planning and execution phases
• Ownership: Project Manager with input from all work package owners

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This Work Breakdown Structure ensures systematic decomposition and management of all ICT Governance Framework project deliverables, supporting successful achievement of project objectives and value realization.

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