ICT-Governance-Framework-Application

ICT Governance Framework Application - Requirements Specification (Archived Draft)

This file has been archived to avoid duplication.

Canonical, up-to-date specification:

Archived stub:

Document Information

Table of Contents

  1. Introduction
  2. Project Overview
  3. Stakeholders
  4. Functional Requirements
  5. Non-Functional Requirements
  6. System Architecture Requirements
  7. Data Requirements
  8. Interface Requirements
  9. Security Requirements
  10. Compliance Requirements
  11. Performance Requirements
  12. Operational Requirements
  13. Appendices

Introduction

Purpose

This document specifies the requirements for the ICT Governance Framework Application, a comprehensive solution designed to enforce governance standards, automate compliance checks, and provide visibility into the organization’s ICT environment.

Scope

The ICT Governance Framework Application encompasses automated governance enforcement, compliance monitoring, and reporting capabilities for the organization’s ICT infrastructure, with a particular focus on cloud resources, applications, and data management practices.

Definitions, Acronyms, and Abbreviations

References

Project Overview

Project Background

The organization requires a centralized framework to enforce governance policies, automate compliance checks, and provide visibility across the ICT environment. The current manual processes are time-consuming, error-prone, and lack consistency.

Project Objectives

  1. Automate governance policy enforcement
  2. Provide real-time compliance monitoring and reporting
  3. Standardize ICT resource deployment and configuration
  4. Centralize ICT governance documentation and processes
  5. Improve visibility and accountability across the ICT environment

Success Criteria

  1. 100% of new Azure resources comply with governance policies
  2. 95% reduction in manual compliance verification tasks
  3. Consolidated dashboard with real-time compliance metrics
  4. Automated remediation for at least 70% of common compliance issues
  5. Comprehensive documentation and audit trail for governance processes

Stakeholders

Stakeholder Groups

  1. Executive Leadership
    • Chief Information Officer (CIO)
    • Chief Technology Officer (CTO)
    • Chief Information Security Officer (CISO)
  2. IT Operations
    • IT Operations Manager
    • Cloud Infrastructure Team
    • System Administrators
  3. Governance and Compliance
    • Compliance Officer
    • Risk Management Team
    • IT Auditors
  4. Development Teams
    • Development Managers
    • Application Developers
    • DevOps Engineers
  5. Business Units
    • Department Heads
    • Business Analysts
    • End Users

Stakeholder Requirements

  1. Executive Leadership
    • High-level dashboards showing compliance status
    • Cost management and optimization reports
    • Risk assessment and mitigation reports
  2. IT Operations
    • Automated provisioning that enforces governance
    • Alerting for non-compliant resources
    • Remediation guidance and automation
  3. Governance and Compliance
    • Comprehensive audit trails
    • Evidence collection for compliance reporting
    • Policy definition and management capabilities
  4. Development Teams
    • Self-service provisioning within governance boundaries
    • Clear documentation on governance requirements
    • Minimal impact on development velocity
  5. Business Units
    • Clear visibility into service performance
    • Simplified request processes for ICT resources
    • Transparency in governance decisions

Functional Requirements

FR-1: Policy Management

FR-1.1

The system shall allow administrators to create, update, and delete governance policies.

FR-1.2

The system shall support version control for all governance policies.

FR-1.3

The system shall provide a policy template library for common governance scenarios.

FR-1.4

The system shall support policy inheritance and hierarchy for organizational structure.

FR-1.5

The system shall provide a policy testing environment to validate policies before enforcement.

FR-2: Compliance Monitoring

FR-2.1

The system shall continuously monitor all ICT resources for compliance with defined policies.

FR-2.2

The system shall generate real-time alerts for non-compliant resources.

FR-2.3

The system shall provide detailed compliance reports by resource type, business unit, and policy area.

FR-2.4

The system shall track compliance trends over time and provide forecasting capabilities.

FR-2.5

The system shall support custom compliance queries and filters.

FR-3: Automated Remediation

FR-3.1

The system shall provide automated remediation options for common compliance issues.

FR-3.2

The system shall allow administrators to define custom remediation workflows.

FR-3.3

The system shall maintain a log of all remediation actions.

FR-3.4

The system shall support approval workflows for critical remediation actions.

FR-3.5

The system shall provide rollback capabilities for remediation actions.

FR-4: Resource Management

FR-4.1

The system shall enforce tagging standards for all resources.

FR-4.2

The system shall provide role-based access control (RBAC) for resource management.

FR-4.3

The system shall support resource lifecycle management (provision, modify, decommission).

FR-4.4

The system shall provide resource inventory and dependency mapping.

FR-4.5

The system shall enforce cost management policies for resources.

FR-5: Reporting and Dashboards

FR-5.1

The system shall provide customizable dashboards for different stakeholder groups.

FR-5.2

The system shall generate scheduled compliance reports.

FR-5.3

The system shall support export of reports in multiple formats (PDF, CSV, Excel).

FR-5.4

The system shall provide historical reporting with trend analysis.

FR-5.5

The system shall generate compliance evidence packages for audits.

FR-6: Infrastructure as Code Integration

FR-6.1

The system shall validate IaC templates against governance policies before deployment.

FR-6.2

The system shall generate compliant IaC templates based on governance policies.

FR-6.3

The system shall provide a library of pre-approved IaC templates.

FR-6.4

The system shall track IaC deployment compliance over time.

FR-6.5

The system shall integrate with CI/CD pipelines for automated compliance verification.

FR-7: Audit and Logging

FR-7.1

The system shall maintain comprehensive audit logs for all governance activities.

FR-7.2

The system shall support tamper-evident logging mechanisms.

FR-7.3

The system shall provide searchable and filterable audit logs.

FR-7.4

The system shall support log retention policies aligned with compliance requirements.

FR-7.5

The system shall generate audit reports for specific time periods and activities.

Non-Functional Requirements

NFR-1: Performance

NFR-1.1

The system shall process compliance checks for up to 10,000 resources within 15 minutes.

NFR-1.2

The system shall support concurrent access by at least 100 users with response times below 2 seconds.

NFR-1.3

Dashboard refreshes shall complete within 5 seconds for data up to 30 days old.

NFR-1.4

The system shall scale horizontally to accommodate growth in resource numbers.

NFR-1.5

Report generation shall complete within 3 minutes for comprehensive compliance reports.

NFR-2: Availability

NFR-2.1

The system shall be available 99.9% of the time, excluding scheduled maintenance.

NFR-2.2

Scheduled maintenance shall not exceed 4 hours per month.

NFR-2.3

The system shall recover from failures within 15 minutes.

NFR-2.4

The system shall implement redundancy for all critical components.

NFR-2.5

The system shall provide degraded mode operation during partial outages.

NFR-3: Security

NFR-3.1

The system shall encrypt all data in transit and at rest.

NFR-3.2

The system shall implement multi-factor authentication for administrative access.

NFR-3.3

The system shall maintain detailed security logs for all access attempts.

NFR-3.4

The system shall undergo security assessments quarterly.

NFR-3.5

The system shall implement least privilege access principles.

NFR-4: Usability

NFR-4.1

The system shall provide an intuitive user interface requiring minimal training.

NFR-4.2

The system shall support customizable views based on user roles and preferences.

NFR-4.3

The system shall provide contextual help and documentation.

NFR-4.4

The system shall support accessibility standards (WCAG 2.1 AA).

NFR-4.5

The system shall provide consistent UI patterns throughout the application.

NFR-5: Reliability

NFR-5.1

The system shall have a Mean Time Between Failures (MTBF) of at least 720 hours.

NFR-5.2

The system shall implement automated health checks for all components.

NFR-5.3

The system shall support graceful degradation during component failures.

NFR-5.4

The system shall implement automated backup and recovery processes.

NFR-5.5

The system shall provide error messages that are meaningful and actionable.

NFR-6: Maintainability

NFR-6.1

The system shall follow modular design principles to facilitate maintenance.

NFR-6.2

The system shall provide comprehensive logging for troubleshooting.

NFR-6.3

The system shall support zero-downtime updates for minor releases.

NFR-6.4

The system shall maintain backward compatibility for at least two previous versions.

NFR-6.5

The system shall include automated testing covering at least 80% of code.

NFR-7: Scalability

NFR-7.1

The system shall support linear scaling to handle up to 50,000 resources.

NFR-7.2

The system shall maintain performance levels with data growth up to 5TB.

NFR-7.3

The system shall support distributed deployment across multiple regions.

NFR-7.4

The system shall implement caching strategies to handle peak loads.

NFR-7.5

The system shall support asynchronous processing for resource-intensive operations.

System Architecture Requirements

AR-1: Components

AR-1.1

The system shall implement a microservices architecture for core governance functions.

AR-1.2

The system shall utilize a web-based frontend for user interaction.

AR-1.3

The system shall include an API layer for integration with external systems.

AR-1.4

The system shall implement a message-based architecture for event handling.

AR-1.5

The system shall utilize containerization for deployment flexibility.

AR-2: Integration

AR-2.1

The system shall integrate with Azure Management APIs for resource monitoring.

AR-2.2

The system shall integrate with Azure Policy for policy enforcement.

AR-2.3

The system shall support integration with identity providers through OIDC/SAML.

AR-2.4

The system shall provide webhooks for event-driven integration.

AR-2.5

The system shall integrate with ITSM tools for ticket management.

AR-3: Data Storage

AR-3.1

The system shall utilize a relational database for structured governance data.

AR-3.2

The system shall utilize a document database for policy definitions and templates.

AR-3.3

The system shall implement a time-series database for monitoring metrics.

AR-3.4

The system shall utilize blob storage for report artifacts and evidence documents.

AR-3.5

The system shall implement data partitioning strategies for performance optimization.

AR-4: Infrastructure

AR-4.1

The system shall be deployed on Azure PaaS services where possible.

AR-4.2

The system shall implement Infrastructure as Code for all environment provisioning.

AR-4.3

The system shall support multi-region deployment for disaster recovery.

AR-4.4

The system shall implement auto-scaling based on load patterns.

AR-4.5

The system shall utilize managed services for operational efficiency.

Data Requirements

DR-1: Data Model

DR-1.1

The system shall maintain a hierarchical data model reflecting organizational structure.

DR-1.2

The system shall track resource metadata including owner, cost center, and purpose.

DR-1.3

The system shall maintain relationships between resources, policies, and compliance status.

DR-1.4

The system shall support custom metadata attributes for resources.

DR-1.5

The system shall maintain historical data for trend analysis and auditing.

DR-2: Data Quality

DR-2.1

The system shall validate all input data against defined schemas.

DR-2.2

The system shall implement data consistency checks for related resources.

DR-2.3

The system shall provide data reconciliation mechanisms for external integrations.

DR-2.4

The system shall detect and flag anomalies in governance data.

DR-2.5

The system shall support data remediation workflows for quality issues.

DR-3: Data Retention

DR-3.1

The system shall retain compliance data for at least 7 years.

DR-3.2

The system shall implement tiered storage strategies based on data age.

DR-3.3

The system shall support data archiving for historical records.

DR-3.4

The system shall implement data purging based on retention policies.

DR-3.5

The system shall provide data retrieval mechanisms for archived data.

DR-4: Data Privacy

DR-4.1

The system shall classify data according to sensitivity levels.

DR-4.2

The system shall implement data masking for sensitive information.

DR-4.3

The system shall restrict data access based on user roles and permissions.

DR-4.4

The system shall maintain audit logs for all data access.

DR-4.5

The system shall support data subject access requests for GDPR compliance.

Interface Requirements

IR-1: User Interfaces

IR-1.1

The system shall provide a web-based administrative console.

IR-1.2

The system shall provide role-based dashboards for different user types.

IR-1.3

The system shall support mobile-responsive design for key dashboards.

IR-1.4

The system shall provide interactive visualization tools for compliance data.

IR-1.5

The system shall support customizable report interfaces.

IR-2: Application Programming Interfaces

IR-2.1

The system shall provide RESTful APIs for all core governance functions.

IR-2.2

The system shall implement API versioning to support backward compatibility.

IR-2.3

The system shall provide comprehensive API documentation using OpenAPI standards.

IR-2.4

The system shall implement rate limiting and throttling for API protection.

IR-2.5

The system shall provide API analytics for usage monitoring.

IR-3: External System Interfaces

IR-3.1

The system shall integrate with Azure Resource Manager for resource monitoring.

IR-3.2

The system shall support integration with identity providers for authentication.

IR-3.3

The system shall integrate with notification systems for alerts.

IR-3.4

The system shall support integration with ITSM platforms for ticket management.

IR-3.5

The system shall provide interfaces for cost management and billing systems.

Security Requirements

SR-1: Authentication and Authorization

SR-1.1

The system shall implement Azure AD integration for identity management.

SR-1.2

The system shall enforce multi-factor authentication for administrative access.

SR-1.3

The system shall implement role-based access control for all functions.

SR-1.4

The system shall support just-in-time access for privileged operations.

SR-1.5

The system shall implement session management with configurable timeouts.

SR-2: Data Protection

SR-2.1

The system shall encrypt all sensitive data at rest using AES-256.

SR-2.2

The system shall encrypt all data in transit using TLS 1.2 or higher.

SR-2.3

The system shall implement key rotation policies for encryption keys.

SR-2.4

The system shall support customer-managed keys for sensitive data.

SR-2.5

The system shall implement data loss prevention for sensitive exports.

SR-3: Vulnerability Management

SR-3.1

The system shall undergo regular security assessments and penetration testing.

SR-3.2

The system shall implement automated vulnerability scanning.

SR-3.3

The system shall maintain security patches for all components.

SR-3.4

The system shall implement secure coding practices and code reviews.

SR-3.5

The system shall provide a vulnerability disclosure process.

SR-4: Audit and Compliance

SR-4.1

The system shall maintain comprehensive security audit logs.

SR-4.2

The system shall provide tamper-evident logging mechanisms.

SR-4.3

The system shall support security incident response workflows.

SR-4.4

The system shall generate compliance reports for security standards.

SR-4.5

The system shall implement separation of duties for critical functions.

Compliance Requirements

CR-1: Regulatory Compliance

CR-1.1

The system shall support compliance with GDPR requirements.

CR-1.2

The system shall support compliance with industry-specific regulations as configured.

CR-1.3

The system shall provide evidence collection for regulatory audits.

CR-1.4

The system shall track regulatory changes and impact on governance policies.

CR-1.5

The system shall support multi-jurisdiction compliance requirements.

CR-2: Industry Standards

CR-2.1

The system shall align with ISO/IEC 27001 information security standards.

CR-2.2

The system shall support NIST Cybersecurity Framework controls.

CR-2.3

The system shall implement Cloud Security Alliance (CSA) best practices.

CR-2.4

The system shall support CIS benchmarks for Azure resources.

CR-2.5

The system shall align with ISO/IEC 38500 IT governance standards.

CR-3: Internal Policies

CR-3.1

The system shall enforce organizational tagging standards.

CR-3.2

The system shall implement resource naming conventions.

CR-3.3

The system shall enforce security baseline configurations.

CR-3.4

The system shall support custom policy creation for organization-specific requirements.

CR-3.5

The system shall provide policy exception workflows with approvals.

Performance Requirements

PR-1: Response Time

PR-1.1

The system shall render dashboards within 3 seconds under normal load.

PR-1.2

The system shall process compliance checks for a single resource within 30 seconds.

PR-1.3

The system shall generate reports within 2 minutes for up to 1000 resources.

PR-1.4

The system shall provide search results within 5 seconds for typical queries.

PR-1.5

The system shall process API requests within 1 second for 95% of calls.

PR-2: Throughput

PR-2.1

The system shall support at least 100 concurrent users for dashboard access.

PR-2.2

The system shall process up to 5000 compliance checks per hour.

PR-2.3

The system shall handle up to 500 API requests per minute.

PR-2.4

The system shall support up to 50 concurrent report generations.

PR-2.5

The system shall process up to 10 resource change events per second.

PR-3: Resource Utilization

PR-3.1

The system shall operate within defined resource constraints (CPU, memory, storage).

PR-3.2

The system shall implement efficient data storage with compression where appropriate.

PR-3.3

The system shall optimize database queries for performance.

PR-3.4

The system shall implement caching strategies for frequently accessed data.

PR-3.5

The system shall provide resource utilization monitoring and alerting.

Operational Requirements

OR-1: Deployment

OR-1.1

The system shall support automated deployment using Azure DevOps or GitHub Actions.

OR-1.2

The system shall implement blue-green deployment for zero-downtime updates.

OR-1.3

The system shall support deployment to multiple environments (dev, test, prod).

OR-1.4

The system shall provide rollback capabilities for failed deployments.

OR-1.5

The system shall implement canary releases for major updates.

OR-2: Monitoring

OR-2.1

The system shall provide comprehensive health monitoring dashboards.

OR-2.2

The system shall implement automated alerting for system issues.

OR-2.3

The system shall log all critical operations for troubleshooting.

OR-2.4

The system shall provide performance metrics and trending.

OR-2.5

The system shall support integration with Azure Monitor and Application Insights.

OR-3: Backup and Recovery

OR-3.1

The system shall implement automated backups for all critical data.

OR-3.2

The system shall support point-in-time recovery for databases.

OR-3.3

The system shall implement geo-redundant storage for disaster recovery.

OR-3.4

The system shall provide backup verification mechanisms.

OR-3.5

The system shall support restoration testing procedures.

OR-4: Configuration Management

OR-4.1

The system shall support environment-specific configurations.

OR-4.2

The system shall implement secure parameter storage using Azure Key Vault.

OR-4.3

The system shall track configuration changes with version control.

OR-4.4

The system shall support configuration validation before deployment.

OR-4.5

The system shall provide configuration export and import capabilities.

Appendices

Appendix A: Glossary of Terms

Appendix B: Requirements Traceability Matrix

| Requirement ID | Business Need | Validation Method | Priority | |—————-|—————|——————-|———-| | FR-1.1 | Policy standardization | UI testing | High | | FR-2.1 | Continuous compliance | System testing | Critical | | FR-3.1 | Operational efficiency | Integration testing | High | | NFR-1.1 | System performance | Performance testing | Medium | | SR-1.1 | Security control | Security testing | Critical | | CR-1.1 | Regulatory compliance | Compliance audit | High |

Appendix C: Use Cases

  1. UC-1: Policy Creation and Management
    • Actor: Governance Administrator
    • Description: Create, update, and manage governance policies
    • Pre-conditions: Authenticated with appropriate permissions
    • Steps:
      1. Access policy management interface
      2. Create or select policy
      3. Define policy parameters and scope
      4. Test policy effects
      5. Publish policy
    • Post-conditions: Policy active and enforced
  2. UC-2: Compliance Monitoring
    • Actor: Compliance Officer
    • Description: Monitor and report on compliance status
    • Pre-conditions: Resources deployed, policies defined
    • Steps:
      1. Access compliance dashboard
      2. Filter by resource type or business unit
      3. Review compliance metrics
      4. Drill down into non-compliant resources
      5. Generate compliance reports
    • Post-conditions: Compliance status documented
  3. UC-3: Resource Deployment with Governance
    • Actor: DevOps Engineer
    • Description: Deploy resources that comply with governance policies
    • Pre-conditions: Authenticated with appropriate permissions
    • Steps:
      1. Select pre-approved template
      2. Configure resource parameters
      3. Submit for policy validation
      4. Review validation results
      5. Deploy compliant resources
    • Post-conditions: Compliant resources deployed

Appendix D: Future Requirements

  1. Machine Learning for Anomaly Detection
    • Implement ML algorithms to detect unusual governance patterns
    • Provide predictive analytics for compliance trends
  2. Natural Language Processing for Policy Creation
    • Convert natural language requirements to technical policies
    • Simplify policy creation for non-technical users
  3. Integration with Emerging Cloud Services
    • Support for new Azure service types as they become available
    • Extensible framework for governance of hybrid environments
  4. Enhanced Visualization and Reporting
    • 3D visualization of resource relationships
    • Executive-level summary dashboards with drill-down capabilities