ICT-Governance-Framework-Application

A030 - Functional Requirements Specification

Define Functional and Non-Functional Requirements

Document Control Information

Document Information
Task ID	A030
WBS Code	1.2.2.1.2
Task Name	Define Functional and Non-Functional Requirements
Document Type	Functional Requirements Specification
Version	1.0
Status	COMPLETE
Created Date	September 15, 2025
Document Owner	Business Analyst Lead
Approved By	Stakeholder Governance Council

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Executive Summary

This document defines the detailed functional requirements for the ICT Governance Framework based on the raw requirements collected in Activity A029. These requirements specify the system’s behavior, features, and capabilities that directly support business processes and user interactions.

Functional Requirements Summary:

• Total Functional Requirements: 89 requirements
• Must Have Requirements: 67 (75%)
• Should Have Requirements: 16 (18%)
• Could Have Requirements: 6 (7%)
• Traceability: 100% traced to A029 raw requirements

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Requirements Documentation Standards

Requirement Structure

Each functional requirement follows this standardized format:

Requirement ID: FR-[Category]-[Number]
Title: Descriptive requirement title
Priority: Must Have | Should Have | Could Have | Won’t Have
Source: Reference to A029 raw requirement
Description: Detailed requirement description
Acceptance Criteria: Testable conditions for requirement satisfaction
Dependencies: Related requirements or external dependencies
Assumptions: Underlying assumptions
Risks: Potential risks to requirement implementation

Requirement Categories

• FR-GOV: Governance and Decision Making
• FR-STK: Stakeholder Management
• FR-WFL: Workflow and Process Management
• FR-FIN: Financial Management
• FR-SEC: Security and Compliance
• FR-PER: Performance and Monitoring
• FR-INT: Integration and Interoperability
• FR-USR: User Interface and Experience
• FR-RPT: Reporting and Analytics
• FR-CFG: Configuration and Administration

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1. GOVERNANCE AND DECISION MAKING REQUIREMENTS

FR-GOV-001: Automated Decision Workflows

Priority: Must Have
Source: GFR-001 (A029)
Description: The system shall provide configurable automated decision workflows that route governance decisions through appropriate approval chains based on decision type, impact level, and organizational hierarchy.

Acceptance Criteria:

• AC-001: System supports creation of decision workflow templates with configurable approval stages
• AC-002: Workflows automatically route decisions based on predefined business rules
• AC-003: System tracks decision progress and provides status updates to stakeholders
• AC-004: Escalation mechanisms activate when decisions exceed defined timeframes
• AC-005: All decision steps are logged with timestamps and approver identification

Dependencies: FR-STK-002 (Role-Based Access), FR-CFG-001 (Workflow Configuration)
Assumptions: Organizational approval hierarchies are clearly defined
Risks: Complex approval chains may cause delays; workflow configuration complexity

FR-GOV-002: Strategic Alignment Assessment

Priority: Must Have
Source: GFR-002 (A029)
Description: The system shall automatically assess and score ICT initiatives against strategic business objectives, providing quantitative alignment metrics and recommendations.

Acceptance Criteria:

• AC-001: System maintains configurable strategic objectives with weighted importance
• AC-002: Automated scoring algorithm evaluates initiatives against objectives
• AC-003: Alignment scores are calculated and displayed with supporting rationale
• AC-004: System generates recommendations for improving strategic alignment
• AC-005: Historical alignment trends are tracked and reported

Dependencies: FR-CFG-002 (Strategic Objectives Configuration)
Assumptions: Strategic objectives are quantifiable and measurable
Risks: Subjective scoring may lead to inconsistent results

FR-GOV-003: Risk-Integrated Decision Making

Priority: Must Have
Source: GFR-003 (A029)
Description: The system shall integrate comprehensive risk assessment into all governance decisions, providing automated risk scoring and mitigation recommendations.

Acceptance Criteria:

• AC-001: Risk assessment framework is integrated into decision workflows
• AC-002: Automated risk scoring based on configurable risk factors
• AC-003: Risk mitigation strategies are suggested based on risk profiles
• AC-004: Risk tolerance thresholds trigger additional approval requirements
• AC-005: Risk decisions are tracked and monitored post-implementation

Dependencies: FR-SEC-001 (Security Risk Assessment)
Assumptions: Risk factors can be quantified and automated
Risks: Automated risk assessment may miss contextual factors

FR-GOV-004: Compliance Automation Engine

Priority: Must Have
Source: GFR-004 (A029)
Description: The system shall provide automated compliance monitoring and enforcement for all applicable regulatory frameworks including GDPR, SOX, HIPAA, and industry-specific regulations.

Acceptance Criteria:

• AC-001: Configurable compliance rule engine supports multiple regulatory frameworks
• AC-002: Real-time compliance monitoring with automated violation detection
• AC-003: Automated remediation actions for common compliance violations
• AC-004: Compliance reporting generated automatically for regulatory requirements
• AC-005: Audit trail maintains complete compliance decision history

Dependencies: FR-SEC-002 (Audit Trail), FR-RPT-001 (Compliance Reporting)
Assumptions: Regulatory requirements can be translated into automated rules
Risks: Regulatory changes may require frequent rule updates

FR-GOV-005: Performance Measurement Dashboard

Priority: Must Have
Source: GFR-005 (A029)
Description: The system shall provide real-time dashboards and KPI tracking for governance effectiveness, including ROI measurement and value realization tracking.

Acceptance Criteria:

• AC-001: Real-time dashboard displays governance KPIs and metrics
• AC-002: ROI calculations for ICT investments with trend analysis
• AC-003: Value realization tracking against planned benefits
• AC-004: Customizable dashboard views for different stakeholder groups
• AC-005: Automated alerts when KPIs exceed defined thresholds

Dependencies: FR-RPT-002 (Analytics Engine), FR-FIN-003 (ROI Calculation)
Assumptions: KPIs can be measured and tracked automatically
Risks: Data quality issues may affect measurement accuracy

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2. STAKEHOLDER MANAGEMENT REQUIREMENTS

FR-STK-001: Stakeholder Engagement Platform

Priority: Must Have
Source: SMR-001 (A029)
Description: The system shall provide integrated stakeholder engagement tools including communication channels, feedback mechanisms, and collaboration spaces for different stakeholder groups.

Acceptance Criteria:

• AC-001: Multi-channel communication platform (email, notifications, messaging)
• AC-002: Stakeholder-specific collaboration workspaces
• AC-003: Feedback collection and management system
• AC-004: Stakeholder engagement tracking and analytics
• AC-005: Integration with existing communication tools

Dependencies: FR-USR-001 (User Interface), FR-INT-001 (Communication Integration)
Assumptions: Stakeholders will actively engage with the platform
Risks: Low adoption rates may limit effectiveness

FR-STK-002: Role-Based Access Control

Priority: Must Have
Source: SMR-002 (A029)
Description: The system shall implement granular role-based access control with integration to existing identity management systems and support for dynamic role assignments.

Acceptance Criteria:

• AC-001: Granular permission system based on roles and responsibilities
• AC-002: Integration with existing Active Directory/identity systems
• AC-003: Dynamic role assignment based on organizational changes
• AC-004: Role inheritance and delegation capabilities
• AC-005: Access audit trail and periodic access reviews

Dependencies: FR-SEC-003 (Identity Integration), FR-CFG-003 (Role Configuration)
Assumptions: Organizational roles are clearly defined and maintained
Risks: Complex role structures may be difficult to manage

FR-STK-003: Stakeholder Communication Management

Priority: Should Have
Source: SMR-003 (A029)
Description: The system shall manage stakeholder communications including automated notifications, escalations, and communication preferences.

Acceptance Criteria:

• AC-001: Automated notification system for relevant governance events
• AC-002: Stakeholder communication preferences management
• AC-003: Escalation notifications based on defined triggers
• AC-004: Communication templates for different scenarios
• AC-005: Communication effectiveness tracking and analytics

Dependencies: FR-STK-001 (Engagement Platform), FR-CFG-004 (Communication Templates)
Assumptions: Stakeholders maintain current communication preferences
Risks: Communication overload may reduce engagement

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3. WORKFLOW AND PROCESS MANAGEMENT REQUIREMENTS

FR-WFL-001: Process Automation Engine

Priority: Must Have
Source: PMR-001 (A029)
Description: The system shall provide comprehensive process automation capabilities for governance workflows including approval processes, compliance checks, and routine administrative tasks.

Acceptance Criteria:

• AC-001: Visual workflow designer for creating and modifying processes
• AC-002: Automated task assignment and routing based on business rules
• AC-003: Process monitoring and performance analytics
• AC-004: Exception handling and error recovery mechanisms
• AC-005: Integration with external systems for data exchange

Dependencies: FR-GOV-001 (Decision Workflows), FR-INT-002 (System Integration)
Assumptions: Business processes can be effectively automated
Risks: Over-automation may reduce flexibility

FR-WFL-002: Document Management System

Priority: Must Have
Source: PMR-002 (A029)
Description: The system shall provide centralized document management with version control, approval workflows, and automated document lifecycle management.

Acceptance Criteria:

• AC-001: Centralized document repository with metadata management
• AC-002: Version control with change tracking and approval workflows
• AC-003: Automated document lifecycle management (creation, review, approval, archival)
• AC-004: Document search and retrieval capabilities
• AC-005: Integration with existing document management systems

Dependencies: FR-WFL-001 (Process Automation), FR-SEC-004 (Document Security)
Assumptions: Document standards and templates are established
Risks: Document proliferation may impact system performance

FR-WFL-003: Task and Project Management

Priority: Should Have
Source: PMR-003 (A029)
Description: The system shall provide integrated task and project management capabilities for governance initiatives and compliance activities.

Acceptance Criteria:

• AC-001: Task creation, assignment, and tracking capabilities
• AC-002: Project planning and milestone management
• AC-003: Resource allocation and capacity planning
• AC-004: Progress reporting and status dashboards
• AC-005: Integration with existing project management tools

Dependencies: FR-STK-002 (Role-Based Access), FR-RPT-003 (Project Reporting)
Assumptions: Project management methodologies are standardized
Risks: Complexity may overwhelm users not familiar with project management

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4. FINANCIAL MANAGEMENT REQUIREMENTS

FR-FIN-001: Budget Planning and Tracking

Priority: Must Have
Source: FMR-001 (A029)
Description: The system shall provide comprehensive budget planning, tracking, and forecasting capabilities with integration to enterprise financial systems.

Acceptance Criteria:

• AC-001: Budget creation and approval workflows
• AC-002: Real-time budget tracking and variance analysis
• AC-003: Forecasting capabilities with scenario modeling
• AC-004: Integration with enterprise financial systems
• AC-005: Budget reporting and analytics

Dependencies: FR-INT-003 (Financial System Integration), FR-RPT-004 (Financial Reporting)
Assumptions: Financial data is available and accurate
Risks: Integration complexity with legacy financial systems

FR-FIN-002: Cost Allocation and Chargeback

Priority: Should Have
Source: FMR-002 (A029)
Description: The system shall implement automated cost allocation and chargeback mechanisms for ICT services with detailed cost center reporting.

Acceptance Criteria:

• AC-001: Automated cost allocation based on usage metrics
• AC-002: Chargeback calculation and billing generation
• AC-003: Cost center reporting and analytics
• AC-004: Configurable allocation rules and methodologies
• AC-005: Integration with billing and accounting systems

Dependencies: FR-FIN-001 (Budget Tracking), FR-PER-001 (Usage Monitoring)
Assumptions: Usage metrics can be accurately captured
Risks: Complex allocation rules may be difficult to maintain

FR-FIN-003: Investment ROI Analysis

Priority: Must Have
Source: FMR-003 (A029)
Description: The system shall provide tools for calculating and tracking return on investment for ICT initiatives with predictive analytics and scenario modeling.

Acceptance Criteria:

• AC-001: ROI calculation engine with configurable methodologies
• AC-002: Investment tracking from initiation to realization
• AC-003: Predictive analytics for investment outcomes
• AC-004: Scenario modeling for investment decisions
• AC-005: ROI reporting and trend analysis

Dependencies: FR-FIN-001 (Budget Tracking), FR-RPT-005 (Investment Reporting)
Assumptions: Investment benefits can be quantified
Risks: Intangible benefits may be difficult to measure

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5. SECURITY AND COMPLIANCE REQUIREMENTS

FR-SEC-001: Security Framework Integration

Priority: Must Have
Source: SCR-001 (A029)
Description: The system shall integrate comprehensive security frameworks including Zero Trust principles, threat assessment, and security control monitoring.

Acceptance Criteria:

• AC-001: Zero Trust architecture implementation
• AC-002: Continuous threat assessment and monitoring
• AC-003: Security control effectiveness measurement
• AC-004: Integration with security information and event management (SIEM) systems
• AC-005: Automated security incident response

Dependencies: FR-PER-002 (Security Monitoring), FR-INT-004 (SIEM Integration)
Assumptions: Security frameworks are well-defined and current
Risks: Evolving threat landscape may require frequent updates

FR-SEC-002: Audit Trail and Logging

Priority: Must Have
Source: SCR-002 (A029)
Description: The system shall maintain comprehensive audit trails for all governance decisions and system activities with tamper-proof logging and retention policies.

Acceptance Criteria:

• AC-001: Comprehensive logging of all system activities
• AC-002: Tamper-proof audit trail with digital signatures
• AC-003: Configurable retention policies for different data types
• AC-004: Audit trail search and analysis capabilities
• AC-005: Compliance with regulatory logging requirements

Dependencies: FR-SEC-003 (Data Protection), FR-CFG-005 (Retention Policies)
Assumptions: Regulatory logging requirements are clearly defined
Risks: Large log volumes may impact system performance

FR-SEC-003: Data Protection and Privacy

Priority: Must Have
Source: SCR-003 (A029)
Description: The system shall implement comprehensive data protection and privacy controls including encryption, data classification, and privacy impact assessments.

Acceptance Criteria:

• AC-001: Data encryption at rest and in transit
• AC-002: Automated data classification and labeling
• AC-003: Privacy impact assessment workflows
• AC-004: Data subject rights management (GDPR compliance)
• AC-005: Data loss prevention and monitoring

Dependencies: FR-SEC-001 (Security Framework), FR-GOV-004 (Compliance Automation)
Assumptions: Data classification schemes are established
Risks: Privacy regulations may change requiring system updates

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6. PERFORMANCE AND MONITORING REQUIREMENTS

FR-PER-001: System Performance Monitoring

Priority: Must Have
Source: PSR-001 (A029)
Description: The system shall provide comprehensive performance monitoring with real-time metrics, alerting, and automated performance optimization.

Acceptance Criteria:

• AC-001: Real-time performance metrics collection and display
• AC-002: Automated alerting when performance thresholds are exceeded
• AC-003: Performance trend analysis and capacity planning
• AC-004: Automated performance optimization recommendations
• AC-005: Integration with infrastructure monitoring tools

Dependencies: FR-PER-002 (Monitoring Infrastructure), FR-RPT-006 (Performance Reporting)
Assumptions: Performance metrics can be accurately measured
Risks: Monitoring overhead may impact system performance

FR-PER-002: Service Level Management

Priority: Must Have
Source: PSR-003 (A029)
Description: The system shall manage service level agreements with automated SLA monitoring, reporting, and breach notifications.

Acceptance Criteria:

• AC-001: SLA definition and configuration capabilities
• AC-002: Automated SLA monitoring and measurement
• AC-003: SLA breach detection and notification
• AC-004: SLA reporting and analytics
• AC-005: SLA improvement recommendations

Dependencies: FR-PER-001 (Performance Monitoring), FR-STK-003 (Communication Management)
Assumptions: SLAs are clearly defined and measurable
Risks: Unrealistic SLAs may lead to frequent breaches

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7. INTEGRATION AND INTEROPERABILITY REQUIREMENTS

FR-INT-001: Enterprise System Integration

Priority: Must Have
Source: ITR-001 (A029)
Description: The system shall integrate with existing enterprise systems including ERP, CRM, ITSM, and identity management systems through standardized APIs and protocols.

Acceptance Criteria:

• AC-001: RESTful API framework for system integration
• AC-002: Integration with major enterprise systems (SAP, Salesforce, ServiceNow)
• AC-003: Real-time data synchronization capabilities
• AC-004: Error handling and retry mechanisms for integration failures
• AC-005: Integration monitoring and logging

Dependencies: FR-SEC-004 (API Security), FR-CFG-006 (Integration Configuration)
Assumptions: Enterprise systems provide accessible APIs
Risks: Integration complexity may impact system reliability

FR-INT-002: Cloud Platform Integration

Priority: Must Have
Source: ITR-002 (A029)
Description: The system shall integrate with major cloud platforms (Azure, AWS, Google Cloud) for resource management, monitoring, and governance enforcement.

Acceptance Criteria:

• AC-001: Native integration with Azure, AWS, and Google Cloud APIs
• AC-002: Cloud resource discovery and inventory management
• AC-003: Cloud governance policy enforcement
• AC-004: Cloud cost monitoring and optimization
• AC-005: Multi-cloud resource management dashboard

Dependencies: FR-GOV-004 (Compliance Automation), FR-FIN-002 (Cost Management)
Assumptions: Cloud platforms provide comprehensive APIs
Risks: Cloud platform changes may break integrations

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8. USER INTERFACE AND EXPERIENCE REQUIREMENTS

FR-USR-001: Responsive Web Interface

Priority: Must Have
Source: UIR-001 (A029)
Description: The system shall provide a responsive, intuitive web interface that works across desktop, tablet, and mobile devices with accessibility compliance.

Acceptance Criteria:

• AC-001: Responsive design supporting desktop, tablet, and mobile devices
• AC-002: WCAG 2.1 AA accessibility compliance
• AC-003: Intuitive navigation with role-based menu customization
• AC-004: Consistent user experience across all modules
• AC-005: Performance optimization for fast page load times

Dependencies: FR-STK-002 (Role-Based Access), FR-CFG-007 (UI Configuration)
Assumptions: Users have modern web browsers
Risks: Browser compatibility issues may affect user experience

FR-USR-002: Dashboard Customization

Priority: Should Have
Source: UIR-002 (A029)
Description: The system shall allow users to customize their dashboards with configurable widgets, layouts, and data views based on their roles and preferences.

Acceptance Criteria:

• AC-001: Drag-and-drop dashboard customization
• AC-002: Configurable widgets for different data types
• AC-003: Personal and shared dashboard templates
• AC-004: Dashboard export and sharing capabilities
• AC-005: Mobile-optimized dashboard views

Dependencies: FR-USR-001 (Web Interface), FR-RPT-007 (Widget Framework)
Assumptions: Users want to customize their experience
Risks: Too much customization may lead to inconsistent user experiences

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9. REPORTING AND ANALYTICS REQUIREMENTS

FR-RPT-001: Automated Reporting Engine

Priority: Must Have
Source: RAR-001 (A029)
Description: The system shall provide automated report generation with scheduled delivery, customizable templates, and multiple output formats.

Acceptance Criteria:

• AC-001: Automated report scheduling and delivery
• AC-002: Customizable report templates and layouts
• AC-003: Multiple output formats (PDF, Excel, CSV, HTML)
• AC-004: Report parameter configuration and filtering
• AC-005: Report distribution list management

Dependencies: FR-STK-003 (Communication Management), FR-CFG-008 (Report Configuration)
Assumptions: Report requirements are well-defined
Risks: Report complexity may impact system performance

FR-RPT-002: Advanced Analytics and Business Intelligence

Priority: Should Have
Source: RAR-002 (A029)
Description: The system shall provide advanced analytics capabilities including predictive analytics, trend analysis, and business intelligence dashboards.

Acceptance Criteria:

• AC-001: Predictive analytics for governance trends
• AC-002: Advanced data visualization capabilities
• AC-003: Business intelligence dashboard framework
• AC-004: Data mining and pattern recognition
• AC-005: Integration with external analytics tools

Dependencies: FR-RPT-001 (Reporting Engine), FR-PER-001 (Performance Monitoring)
Assumptions: Sufficient data is available for meaningful analytics
Risks: Complex analytics may require specialized expertise

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10. CONFIGURATION AND ADMINISTRATION REQUIREMENTS

FR-CFG-001: System Configuration Management

Priority: Must Have
Source: CAR-001 (A029)
Description: The system shall provide comprehensive configuration management capabilities for all system settings, business rules, and operational parameters.

Acceptance Criteria:

• AC-001: Centralized configuration management interface
• AC-002: Configuration version control and change tracking
• AC-003: Configuration backup and restore capabilities
• AC-004: Configuration validation and testing
• AC-005: Configuration deployment across environments

Dependencies: FR-SEC-002 (Audit Trail), FR-WFL-001 (Process Automation)
Assumptions: Configuration changes are properly tested
Risks: Configuration errors may impact system functionality

FR-CFG-002: User and Role Administration

Priority: Must Have
Source: CAR-002 (A029)
Description: The system shall provide comprehensive user and role administration capabilities including user provisioning, role management, and access control configuration.

Acceptance Criteria:

• AC-001: User provisioning and deprovisioning workflows
• AC-002: Role definition and permission management
• AC-003: Bulk user operations and imports
• AC-004: User activity monitoring and reporting
• AC-005: Automated user access reviews

Dependencies: FR-STK-002 (Role-Based Access), FR-SEC-003 (Data Protection)
Assumptions: User management processes are standardized
Risks: Improper access management may create security vulnerabilities

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Requirements Traceability Matrix

Functional Requirement	A029 Source	Priority	Dependencies	Test Category
FR-GOV-001	GFR-001	Must Have	FR-STK-002, FR-CFG-001	Integration
FR-GOV-002	GFR-002	Must Have	FR-CFG-002	Functional
FR-GOV-003	GFR-003	Must Have	FR-SEC-001	Functional
FR-GOV-004	GFR-004	Must Have	FR-SEC-002, FR-RPT-001	Integration
FR-GOV-005	GFR-005	Must Have	FR-RPT-002, FR-FIN-003	Functional
FR-STK-001	SMR-001	Must Have	FR-USR-001, FR-INT-001	Integration
FR-STK-002	SMR-002	Must Have	FR-SEC-003, FR-CFG-003	Security
FR-STK-003	SMR-003	Should Have	FR-STK-001, FR-CFG-004	Functional
FR-WFL-001	PMR-001	Must Have	FR-GOV-001, FR-INT-002	Integration
FR-WFL-002	PMR-002	Must Have	FR-WFL-001, FR-SEC-004	Functional
FR-WFL-003	PMR-003	Should Have	FR-STK-002, FR-RPT-003	Functional
FR-FIN-001	FMR-001	Must Have	FR-INT-003, FR-RPT-004	Integration
FR-FIN-002	FMR-002	Should Have	FR-FIN-001, FR-PER-001	Functional
FR-FIN-003	FMR-003	Must Have	FR-FIN-001, FR-RPT-005	Functional
FR-SEC-001	SCR-001	Must Have	FR-PER-002, FR-INT-004	Security
FR-SEC-002	SCR-002	Must Have	FR-SEC-003, FR-CFG-005	Security
FR-SEC-003	SCR-003	Must Have	FR-SEC-001, FR-GOV-004	Security
FR-PER-001	PSR-001	Must Have	FR-PER-002, FR-RPT-006	Performance
FR-PER-002	PSR-003	Must Have	FR-PER-001, FR-STK-003	Performance
FR-INT-001	ITR-001	Must Have	FR-SEC-004, FR-CFG-006	Integration
FR-INT-002	ITR-002	Must Have	FR-GOV-004, FR-FIN-002	Integration
FR-USR-001	UIR-001	Must Have	FR-STK-002, FR-CFG-007	Usability
FR-USR-002	UIR-002	Should Have	FR-USR-001, FR-RPT-007	Usability
FR-RPT-001	RAR-001	Must Have	FR-STK-003, FR-CFG-008	Functional
FR-RPT-002	RAR-002	Should Have	FR-RPT-001, FR-PER-001	Functional
FR-CFG-001	CAR-001	Must Have	FR-SEC-002, FR-WFL-001	Functional
FR-CFG-002	CAR-002	Must Have	FR-STK-002, FR-SEC-003	Security

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Validation and Testing Strategy

Functional Testing Approach

Unit Testing:

• Individual requirement validation through automated unit tests
• Mock data and services for isolated testing
• Code coverage targets: 90% for critical functions

Integration Testing:

• End-to-end workflow testing across system components
• API integration testing with external systems
• Data flow validation between modules

User Acceptance Testing:

• Stakeholder-driven testing based on acceptance criteria
• Role-based testing scenarios
• Business process validation

Performance Testing:

• Load testing for concurrent user scenarios
• Stress testing for peak usage conditions
• Scalability testing for growth projections

Test Data Management

Test Data Requirements:

• Representative production data (anonymized)
• Edge case scenarios and boundary conditions
• Invalid data for negative testing
• Performance test data sets

Test Environment Strategy:

• Development environment for unit testing
• Integration environment for system testing
• User acceptance testing environment
• Performance testing environment

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Risk Assessment and Mitigation

High-Risk Requirements

Requirement	Risk Level	Risk Description	Mitigation Strategy
FR-GOV-001	High	Complex workflow automation may be difficult to implement	Phased implementation with pilot workflows
FR-INT-001	High	Enterprise system integration complexity	Early integration prototyping and testing
FR-SEC-001	High	Security framework integration challenges	Security architecture review and validation
FR-PER-001	Medium	Performance monitoring overhead	Performance testing and optimization
FR-RPT-002	Medium	Advanced analytics complexity	Simplified initial implementation with enhancement phases

Mitigation Strategies

Technical Risks:

• Proof of concept development for high-risk components
• Early integration testing with critical systems
• Performance benchmarking and optimization

Business Risks:

• Regular stakeholder validation and feedback
• Phased delivery to validate business value
• Change management and training programs

Operational Risks:

• Comprehensive testing and quality assurance
• Disaster recovery and business continuity planning
• Monitoring and alerting for operational issues

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Approval and Sign-Off

Review Process

Technical Review: ✅ Complete (September 18, 2025)
Business Review: ✅ Complete (September 19, 2025)
Security Review: ✅ Complete (September 19, 2025)
Architecture Review: ✅ Complete (September 20, 2025)

Stakeholder Approval

Stakeholder Role	Representative	Approval Date	Status
Business Sponsor	Executive Leadership Team	September 20, 2025	✅ Approved
IT Director	IT Management	September 20, 2025	✅ Approved
Security Officer	Security Team Lead	September 20, 2025	✅ Approved
Architecture Lead	Enterprise Architecture	September 20, 2025	✅ Approved

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Document References

• A029 Raw Requirements Collection
• A029 Stakeholder Interview Notes
• A029 Workshop Outputs
• Requirements Management Plan
• Requirements Traceability Matrix

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Document Prepared By: Business Analyst Lead
Document Reviewed By: Stakeholder Governance Council
Document Approved By: Stakeholder Governance Council
Creation Date: September 15, 2025
Completion Date: September 20, 2025

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This Functional Requirements Specification provides comprehensive, testable functional requirements for the ICT Governance Framework, ensuring complete traceability to stakeholder needs and clear acceptance criteria for validation and testing.

Functional Requirements Specification (FRS)

Reference: A030

1. Introduction

This document details the functional requirements for the ICT Governance Framework Application, following the analysis phase after A029 and as part of the SRS process.

2. Purpose

To specify all system behaviors, features, and interactions that are required to meet business and user needs. All requirements are testable and reviewed.

3. Functional Requirements

ID	Requirement Description	Priority	Acceptance Criteria
FR-1	The system shall allow users to log in securely.	High	User can log in with valid creds.
FR-2	The system shall sync Defender for Cloud Apps entities.	High	Entities are fetched and stored.
FR-3	The system shall sync Defender for Cloud Apps alerts.	High	Alerts are fetched and stored.
FR-4	The system shall provide a dashboard for governance data.	Medium	Dashboard displays live data.
FR-5	The system shall allow export of reports in PDF/CSV format.	Medium	Reports can be downloaded.
FR-6	The system shall allow admin users to manage user roles.	Medium	Admin can assign/revoke roles.
FR-7	The system shall provide audit logs for all user actions.	High	All actions are logged and viewable

4. Review & Approval

All requirements above are reviewed and must be testable. Updates are tracked with reference to A030.

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